Nationwide delivery policy
In order to bring customers the most perfect service, Tra Phuoc Lac will support delivery nationwide, to all locations across the country when required by customers.
A – FREE SHIPPING: All orders in HCMC
– Free home delivery in inner city districts with a radius of up to 10km from Tra Phuoc Lac location with orders from 500k.
– Note: For orders under 500k, we do not support delivery fees. Please add the shipping fee as follows: Slow shipping costs 20,000 VND, fast shipping on the day charges 29,000 VND.
Time commitment: For orders placed in the morning from 8:00 am to 12:00 noon, they will be delivered in the morning or afternoon. Orders from 13:00 to 16:00 will be delivered in the afternoon or the next morning. After 16:00, your order may be delivered the next day. Wish you sympathize !!!
B – FEED DELIVERY:
For orders in provinces and cities (other than Ho Chi Minh City), we usually charge an average of 30,000 – 50,000 VND / order. However, for complicated orders, we will contact customers in the most systematic way and deliver the goods through shipping units such as Viettel post, VN post, Fast delivery…
You should order early so that we can serve you in the best way!
If you have any questions or complaints about return or exchange issues, please contact email: [email protected] for the best support.
Thank you very much for your trust and cooperation!